Last updated: April 2, 2026

Shipping Policy

All pieces are made to order. Please allow time for production before dispatch.

Production Time

Each garment is individually made and requires approximately 6–8 weeks for production.
This timeframe may vary slightly depending on demand and availability of materials.

Dispatch and Delivery

Once your order has been completed, it will be dispatched.
Estimated delivery times:
United Kingdom: 1–3 working days
Europe: 3–7 working days
International: 5–10 working days
You will receive a shipping confirmation and tracking details once your order has been dispatched.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.

Delays

While we aim to meet all stated timeframes, delays may occur due to production complexity, material sourcing, or external factors.

Incorrect Address

Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact

If you have any questions regarding your order, please contact us at:
Email: enquiries@jennifer-clair.com
We aim to respond within 24 hours.