Last updated: April 2, 2026

Conditions of Sale

These Conditions of Sale govern the offer and sale of products on [www.jennifer-clair.com](http://www.jennifer-clair.com).
Products purchased on this website are sold by JENNIFER CLAIR LIMITED, registered in England and Wales.
Company number: 12318329
Registered office: Suite 1, First Floor, 20a The Mall, Ealing, London, United Kingdom, W5 2PJ
By placing an order on this website, you agree to be bound by these Conditions of Sale.

Use of Services

This website is intended for individuals purchasing for personal use. We reserve the right to refuse orders that do not comply with our business policy.

Orders

To place an order, you must follow the online checkout process and provide accurate information.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
Once an order has been placed, you will receive a confirmation email summarising your purchase.

Made to Order

All products are made to order. By placing an order, you acknowledge and accept that production requires approximately 6–8 weeks before dispatch.
Due to the made-to-order nature of our garments, cancellations may not be possible once production has begun. All products are made to order and produced specifically after purchase based on the selected size. Production requires approximately 6–8 weeks before dispatch. Due to the made-to-order nature of our garments, orders cannot be cancelled once placed. This does not affect your statutory rights.

Product Information

We make every effort to ensure that product descriptions, images, and colours are accurate. However, variations may occur due to screen display and the handmade nature of each piece.

Pricing

All prices are listed in GBP unless otherwise stated.
Prices are subject to change at any time. The final price will be confirmed at checkout.

Payment

Payment must be made in full at the time of purchase using the available payment methods.
All payment transactions are processed securely through third-party providers.

Shipping and Delivery

Delivery times and shipping terms are outlined in our Shipping Policy, which forms part of these Conditions of Sale.

Returns

Returns are governed by our Returns Policy, which forms an integral part of these Conditions of Sale.

Consumer Rights

Nothing in these Conditions affects your statutory rights under UK consumer law.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss arising from the use of this website or purchase of products.
Nothing in these Conditions excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

Privacy

Your personal data is processed in accordance with our Privacy Policy.

Governing Law

These Conditions of Sale are governed by the laws of England and Wales.

Contact

For any enquiries, please contact:
Email: enquiries@jennifer-clair.com
We aim to respond within 24 hours.